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GDX 5-Year Warranty Program

Long-Lasting Assurance of Professional Quality

GDX was established in 2020 by Can Foto Stüdyo ve Reklam Malzemeleri with the vision of bringing innovation to the field of professional photography and video production. Since its inception, GDX has become one of Turkey's most preferred professional equipment brands in studio lighting systems, strobes, COB LED technology, video LED solutions, and shooting accessories.

Its strong R&D approach, durable material standards, and long-lasting electronic design philosophy allowed the brand to reach a wide user base in a short time. Today, GDX continues its journey as a brand focused not only on today's needs but also on the professional production standards of the future.

Adapting to the evolution of photography and video production technologies, GDX remains a long-term solution partner for both amateur and professional users with its innovative lighting technologies and manufacturing quality. GDX’s growth strategy is built on a high-quality approach that preserves product performance for years. For this reason, all our products are covered by a 5-year warranty.

GDX 5-Year Warranty Program – Scope and Product Groups

The GDX 5-Year Warranty Program is a comprehensive warranty model that raises sectoral standards in professional photography and video production equipment. This warranty covers both electronic and mechanical components of all GDX products.

Studio Strobe Systems

All systems featuring high-power strobes, TTL – HSS supported models, fast recycle times, and compatibility with professional reflectors are covered under this warranty.

COB LED and Continuous Lighting

Powerful LED lights with COB (Chips on Board) technology, softbox integrated sets, panel LED video lights, bicolor, and RGB models are guaranteed for 5 years.

Mobile, Vlog, and Portable LED

Compact LED panels, mini RGB lights, ring light models, and portable broadcast lights are evaluated within the warranty process.

Makeup and Live Stream Lights

Beauty lights, broadcaster lighting sets, and professional light solutions with high CRI values are included in the program.

Infant and Newborn Photography Sets

Special sets that provide precise light transitions and safe shooting with low heat emission are also included in the 5-year warranty.

Tube RGB LED Lights

RGB and bicolor tube light series, cinematic scene lighting, and all models offering creative color control are covered by the warranty program.

Photo Tents and Product Tables

Translucent tents for product photography, 360-degree turntables, and professional shooting tables are included in the warranty.

Softboxes and Light Modifiers

Softbox models, beauty dishes, grids, barndoors, umbrellas, and all light shaping accessories are evaluated within the program.

Tripods and Support Systems

All support equipment providing high stability with metal body structures, including light stands, booms, and overhead systems, are covered by the warranty.

Advantages of the Warranty Program

Fast Technical Service

Service provided by the Can Foto Stüdyo ve Reklam Malzemeleri technical team is focused on fast turnaround and professional solutions.

One-to-One Product Replacement

For products that cannot be repaired, a one-to-one replacement is made with the same model or its equivalent.

Professional Approach

Performance drops and electronic stability issues occurring under intense studio usage are also evaluated within the warranty.

When purchasing GDX equipment, users don't just buy a product; they choose to work with a long-term business partner.

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FREQUENTLY ASKED QUESTIONS

Everything you need to know about GDX professional lighting and support.
1. Are GDX products covered by warranty?
All GDX products are protected by our official 5-year warranty against technical defects. Warranty Details
2. Recommended equipment for YouTube or Twitch?
Our Streamer Lighting Kits provide soft and homogeneous light, designed to elevate your streaming quality.
3. Most efficient light for video?
Explore our Continuous Light units or professional cooled COB LED Sets for shadow control in video productions.
4. Ready-to-use concept kits available?
Yes, we offer complete solutions like Model, Streamer, and Baby kits.
5. How to add creative atmosphere?
Change the mood with our RGB LED systems, which offer millions of color options.
6. Continuous light or flash for photos?
Flash is best for instant power in photography; Continuous Light Sets are more flexible for hybrid photo and video use.
7. Continuous light or flash (paraflash)?
For video shooting Continuous Light; for product and studio photography Bi-Color|RGB COB LED, Bi-Color|RGB Panel LED and Paraflash should be preferred.
8. Are RGB LEDs only for effects?
No, the GDX RGB series can be used as professional primary light sources for your projects.
9. Smooth skin in makeup videos?
Makeup Streaming Kits highlight facial features naturally with shadow-free light.
10. Is your lighting safe for newborn shoots?
Baby Photography Sets are the safest choice, featuring diffusers that protect sensitive eyes.
11. Budget for home studio?
Get professional results with entry-level Continuous Light sets even in spaces of 5-10 square meters.
12. Why buy a kit instead of individual items?
Ready kits bring together fully compatible light stands, softboxes, and lighting combinations and offer them at the most advantageous price.
13. Can I get technical support?
GDX provides continuous technical service support for its users.
14. Heating issues during long sessions?
COB LED Sets with active cooling allow for hours of work without performance loss.
15. Upgrade later?
Yes, the GDX ecosystem is modular; you can expand your setup anytime by adding new accessories.
16. What is the color accuracy (CRI/TLCI) of the lights?
All GDX professional lighting systems feature a minimum of 95+ CRI and TLCI, ensuring colors are captured naturally and accurately.
17. Can I control the lights via a mobile app?
Yes, our next-generation GDX RGB LED and COB LED models allow adjustments via the LEDLYD smartphone app.
18. Do you have battery-powered solutions for outdoor shoots?
With our V-Mount compatible models and portable LED panels, you can shoot anywhere. You may also want to check our Mobile LED Kits.
19. Is assembling softboxes difficult? Can I set them up alone?
GDX "Easy-Setup" softboxes can be set up and folded in seconds like an umbrella, making them perfect for solo creators.
20. How can I prevent reflections in product photography?
To avoid harsh glares, use our Tent Kits or GDX lighting systems with diffusion panels for soft lighting.
21. Are the light stands sturdy enough for heavy equipment?
Yes, our Light Stands are made from high-capacity alloys with a wide base for maximum stability.
22. What is the difference between Bi-Color and RGB lights?
Bi-Color models offer adjustable temperature, while RGB models offer the full color spectrum and creative scene effects.
23. Does my invoice count as a warranty certificate?
Yes, your invoice is sufficient to start the official GDX 5-year warranty process.
24. What is your lighting recommendation for Green Screen videos?
We recommend our Panel LED kits to light the background evenly. You can access our blog post here for more details.
25. Can I use third-party accessories with my GDX lights?
Yes, the GDX COB LED series uses the standard Bowens Mount, making it compatible with thousands of light modifiers worldwide.